For almost 40 years, we at Crown Family Jewellers have been dedicated to providing our customers with exceptional quality and service. As an extension of that service we offer you peace of mind on all of your jewellery purchases.

Diamonds are the most durable substance on earth and with the appropriate care, they can last forever. However, like anything else they can be scratched, chipped, smudged and soiled. The environment around us, powders, soaps, lotions and even daily wear all collaborate to cloud the brilliance of your gemstones. The surface of platinum, gold and silver jewellery can become dulled as a result of contact with these substances. Prongs and clasps can result in the loss of a stone or an entire piece of jewellery. For this reason, we recommend that all of your jewellery pieces should be expertly checked regularly.

If you bought your jewellery from one of our stores, then take advantage of our complimentary jewellery concierge service. This service can be claimed at any of our stores.

Our Recommendations

Follow these tips to ensure your jewellery stays at its best:

  • Remove rings when working with your hands, such as gardening or heavy housework.
  • Store each item of jewellery separately to prevent scratching with other pieces.
  • Clean your diamonds on a regular basis. We have on offer cleaning products that you can purchase to keep up the brilliance of your stones at home, however this does not take precedence over a professional clean.
  • We recommended at least a once a year professional clean of all your jewellery pieces. Our staff is knowledgeable and experienced in all aspects of jewellery care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs.