Shipping Policy

We deliver our products using [shipping company]. Crown Family Jewellers offer free delivery on all orders over $150 AUD. Orders under $150 AUD will be charged a flat rate of $25 AUD and will be added to the order total before checkout.

If your order is in stock, Crown Family Jewellers will dispatch your order within 3-7 business days. Shipping times are estimated at between (x) and (y) business days, depending on your location.

Returns Policy

At Crown Family Jewellers we proudly stand behind our product and brands. If you are unhappy with your purchase, or if you have a query, please email us at