Shipping Policy
We deliver our products exclusively through trusted, signed courier services, including Australia Post and FedEx. Crown Family Jewellers provides free delivery on all orders over $150 AUD. For orders under $150 AUD, a flat shipping fee of $25 AUD will be applied at checkout.
If your order is in stock, Crown Family Jewellers will dispatch it within 3-7 business days. For custom-made items, a timeframe of 4-6 weeks may be required for creation and delivery, depending on design complexity and material availability. Our team will provide a specific timeline at the time of purchase.
Shipping times are estimated to range between 3 and 10 business days, depending on your location.
Returns Policy
At Crown Family Jewellers we proudly stand behind our product and brands. If you are unhappy with your purchase, or if you have a query, please email us at admin@giovanni-imports.com.au.